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897 Posts
So, number 1, please no one on here buy a TomTom of any kind. You will get screwed. The entire company has amnesia with what the sell and where.
I bought my Rider 2nd edition in April of 2010. I had it on my BMW and used it in my truck. It worked great, until it didn't. I noticed it wasn't charging off the bike dock anymore. I fumbled around with it, sold the BMW, bought the XR in June of 2011. Tried to get it wired to the XR, asked y'all some questions, but never got it working.
Called TomTom, first they told me they didn't sell units made for motorcycles. Um really? Here, let me send you your website for reference. Then they tell me its the docking station's fault, that I need a new one. Granted, the dock has a BIG ASS TOMTOM logo on it, they tell me to call Ram Mounts. So I call them and they don't make the powered one, TomTom does. I call TomTom back, well, they can't talk to me at all about my unit, it isn't under warranty anymore. Click. Really, the bitch hung up on me. Really. THAT is the epitome of customer service.
I finally order a new mount, have it shipped from England. Get it here, ya, the TomTom still won't charge. And everytime I dock it on the new dock, the damn thing freezes. So, I have a brand new dock with power cable that I just paid $105 that does me no good. I have the old dock that I just busted the springs on, that ALSO does me no good. I have a piece of shit GPS that apparently, if you ask the manufacturer, they will first tell you they never made it, and then they will accept no responsibility for the piece of shit, then tell you to go **** yourself and hang up on you.
UGH. Even if the boycot is small, remember, friends don't let friends buy from this piece of shit company.
Wow, happy freaking Friday.
I bought my Rider 2nd edition in April of 2010. I had it on my BMW and used it in my truck. It worked great, until it didn't. I noticed it wasn't charging off the bike dock anymore. I fumbled around with it, sold the BMW, bought the XR in June of 2011. Tried to get it wired to the XR, asked y'all some questions, but never got it working.
Called TomTom, first they told me they didn't sell units made for motorcycles. Um really? Here, let me send you your website for reference. Then they tell me its the docking station's fault, that I need a new one. Granted, the dock has a BIG ASS TOMTOM logo on it, they tell me to call Ram Mounts. So I call them and they don't make the powered one, TomTom does. I call TomTom back, well, they can't talk to me at all about my unit, it isn't under warranty anymore. Click. Really, the bitch hung up on me. Really. THAT is the epitome of customer service.
I finally order a new mount, have it shipped from England. Get it here, ya, the TomTom still won't charge. And everytime I dock it on the new dock, the damn thing freezes. So, I have a brand new dock with power cable that I just paid $105 that does me no good. I have the old dock that I just busted the springs on, that ALSO does me no good. I have a piece of shit GPS that apparently, if you ask the manufacturer, they will first tell you they never made it, and then they will accept no responsibility for the piece of shit, then tell you to go **** yourself and hang up on you.
UGH. Even if the boycot is small, remember, friends don't let friends buy from this piece of shit company.
Wow, happy freaking Friday.